Glass windows and doors are essential in new home construction. After all, they are responsible for the overall appearance of your new house. Although their average lifetime is 15-20 years, a high-quality window will last 20 years or more with proper care. This means that the choices regarding windows and doors are long-term investments that should be made with caution. And so should the choice of your glass manufacturer!
There are obvious factors to consider, such as consistency, performance, and cost, while choosing a glass manufacturer for your home. However, guarantees, delivery, and whether the glass manufacturer has any included services such as free consultations, design review, or the ability to work with the designer or architect of your new home are all essential considerations.
The glass manufacturer you choose eventually decides the range of glass available to you. This article will help you select a glass manufacturer for your new high-end home.
Does your glass manufacturer offer customisation?
A good glass manufacturer should be able to adjust the size of your windows and supply custom-made units. Although standard-sized windows are available, chances are they will not sufficiently meet the design and structural needs of your new home, so being able to customize the size and shape of your windows based on the openings is critical. When choosing a glass manufacturer, schedule an in-person meeting to go through your home’s architectural plans so that you can get advice on the customisation capabilities of your glass manufacturer.
Does your glass manufacturer provide a warranty?
A good warranty should always be included with new glass by your glass manufacturer. A good warranty can protect you from flaws in materials and workmanship. Look for available warranties that last at least five years. This provides you with more detail about which window sections are covered, for how long and under what conditions (i.e. weather, workmanship). Warranties should also be transferable to new homeowners if you sell your current house. If any work is needed during the warranty years, your glass manufacturer should not charge you.
Is your glass manufacturer stable as a firm?
As customers, we all make the simple assumption that the companies we buy products and services from will continue to operate for the near future. That way, if we need additional guidance, products, or services from the company – or after-purchase treatment such as follow-up work, repairs, or warranty replacement – we know we can contact the company and continue as necessary.
However, all companies operate in a competitive environment, and several factors contribute to their financial health and, as a result, their ability to continue trading. You should always consider this before choosing your glass manufacturer as these stay with you for a long time and require after-services.
What Code of Conduct does your glass manufacturer follow?
When you invite professionals from your glass manufacturer into your home to quote, survey, and install, it is natural to expect them to behave professionally and provide excellent customer service at all times.
However, unless you have already worked with that glass manufacturer, it is challenging to know what to expect. When it comes to crucial buying decisions for their homes, most homeowners rely on the experience and advice of industry experts.
Check for a glass manufacturer that follows a robust and straightforward consumer code for added reassurance that a company’s recommendations and decisions are always in your best interests.
This code specifies how the business can conduct itself in the following areas:
– how they sell glass goods to you
– the survey of your home
– the products they sell you
– the installations they carry out in your home
– the assurances they provide you
Does your glass manufacturer offer a simple cancellation policy?
It’s always good to thoroughly read every contract you’re about to sign to make sure you agree with all of the terms and conditions. When it comes to home needs, take careful notice of the cancellation terms for the goods and services to be offered by your glass manufacturer. You should have the option to cancel your orders without penalties. The glass manufacturer should also have a clause for the exchange of faulty goods.
Does your glass manufacturer offer good customer care services?
As the homeowner, you should have simple machinery to lodge your complaint through the existing complaints resolution process of your glass manufacturer. The problem should be addressed quickly.
What product quality does your glass manufacturer offer?
Quality glass can last up to thirty years or more, while low-quality will usually last five to ten years or less. The consistency of the materials used to make the glass is the most noticeable difference between good and bad quality.
Look for the place of origin where the parts are produced and the materials used by your glass manufacturer. Look for a glass manufacturer that has a good reputation. Examine the product’s overall construction, efficiency, and environmental condition. Looking for the U-factor or the thermal efficiency of a window is an essential factor in its overall quality.
What certifications does your glass manufacturer have?
An essential tool in determining which firm to choose is to look for engineering certifications and endorsements; it means that each component was independently tested to meet high-quality industry standards. But having certificates for merely the products is not enough. Your glass manufacturer must ensure that a certified installer is allotted for installing windows and doors in your house.
Does your glass manufacturer provide you variety?
The market is brimming with choices when it comes to choosing glass for your home. You can choose from different kinds of glass like frosted glass, colored opaque glass, clear glass, etc. Not only this, you can also choose between various designs and colors.
You might also want to get ornate glass-cut designs for your home. You should only select a glass manufacturer if they provide you with all these options so that you can make the best possible decision for your home.
How many referrals does your glass manufacturer have?
Referrals and repeat business are important measures of service and product quality. Check out a list of previous customers and their referral list. You can also check for customer feedback on websites. Previous customer reviews will give you a clear idea of what you should expect from the company you select.
Selecting a competent glass manufacturer for your new home is no child’s play. You need to look at the apparent factors like quality and variety, but there are other important factors too.
These factors include a warranty, referrals, stability of the company, the customer grievance redressal, code of conduct, prices, certifications, cancellation policy, and customisation. Only after you have checked all of these can you be sure that you have chosen a competent glass manufacturer for your home.
We, at AIS, are eager to assist you with all your glass needs. With more than three decades of services as a glass manufacturer, we can assure you of the widest variety in the country. We observe all the quality measures to ensure the durability of our products. Reach out to us today to adorn your house with the best quality glass!